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SERVICE STATUS
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STATUS
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SERVICE
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E-mail Control Panel
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Dashing Websites Solutions Spam Filter
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E-mail Services
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Web Mail
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Web Services
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FTP Services
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Mobility Services
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Connection/Timeouts
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Before you call support desk for e-mail support, please ensure the following:
- That you are in front of your PC. We cannot help you if you are not in front of your PC.
- That your PC is connected to the Internet, via dial-up or broadband connection.
- That you have your user name and password handy.
- That if you need a password set, that the account holder is nearby. We’ll need to get their authorisation.
- That you’ve read through our FAQ’s. Many of your questions might be answered there. Could save you time and a phone call!
Telephone Support Desk Hours are:
9.00am to 5.00pm Monday to Friday
After hours emergency support is via our online support ticket system.
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Known problem, short term. 
Known problem, long term.
